Privacy Policy

1Information We Collect

• Contact details you provide when filling out enquiry or quote request forms — including your name, company name, email address, and phone number.
• Business information such as your company address, GST number, and procurement requirements, provided voluntarily during order processing.
• Usage data collected automatically when you browse our website, including pages visited, time spent, and referring URLs.
• Communications you send us via email, phone, or contact forms.

2How We Use Your Information

• To respond to your enquiries and process quote or order requests.
• To send you product updates, catalogues, and promotional offers — only where you have opted in.
• To improve the performance and content of our website based on aggregated usage patterns.
• To comply with applicable legal and regulatory requirements under Indian law.
• To maintain records of our business transactions and correspondence.

3Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted logistics partners and payment processors solely to fulfil your orders, and only to the extent necessary. All such partners are bound by confidentiality obligations.

4Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5Cookies

Our website may use cookies to enhance your browsing experience and analyse site traffic. You can disable cookies through your browser settings, though some parts of the site may not function as intended. We do not use cookies to collect personally identifiable information without your knowledge.

6Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

7Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes described in this policy, or as required by law. Business transaction records are retained in accordance with applicable Indian accounting and tax regulations.

8Your Rights

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to legal retention obligations.
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

9Children's Privacy

Our services are intended for business customers and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the updated policy.

11Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.